Acceptable Use Policy

Use of the Platform Services and any other applicable Anyscale Services are subject to this Acceptable Use Policy. Any capitalized terms used but not defined herein shall have the meaning set forth in the Agreement.

Customer agrees not to, and not to allow its Authorized Users or third parties to:

  • use or attempt to use the Anyscale Services in excess of published usage limits;

  • use the Anyscale Services to process, store or transmit material, including any Customer Data, in violation of any law or any third party rights, including without limitation privacy or intellectual property rights;

  • use the Anyscale Services to distribute or facilitate the sending of unsolicited or unlawful (i) email or other messages, or (ii) promotions of any kind;

  • use the Anyscale Services to engage in or promote any other fraudulent, deceptive or illegal activities or for similarly objectionable purposes, such as propagating hate or violence or causing harm to others or to our reputation;

  • interfere with or disrupt (or attempt to interfere with or disrupt) the Anyscale Services, or gain (or attempt to gain) unauthorized access to the Anyscale Services or any systems that connect thereto;

  • use the Anyscale Services to violate the security or integrity of, or otherwise abuse, any system of any person;

  • intentionally transmit viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature;

  • attempt to access, search, or create accounts for any Anyscale Services by any means other than our publicly supported interfaces or as otherwise authorized by us;

  • create multiple accounts for the purpose of extending a free trial;

  • use the Anyscale Services to build similar or competitive products or services;

  • disclose any benchmarking of the Anyscale Services except as expressly permitted herein;

  • use the Anyscale Services in any circumstances where failure could lead to death, personal injury or environmental damage, and you further acknowledge that the Anyscale Services are not designed or intended for such use; or

  • use any Generative AI Models (as defined in the Generative AI Supplement) provided by Anyscale in violation of the Acceptable Use Policy for Generative AI.

You may perform benchmarks or comparative tests or evaluations (each, a “Benchmark”) of the Platform Services and may disclose the results of the Benchmark other than for Beta Services, provided that (i) you disclose all information necessary to replicate such Benchmark, and (ii) agree that we may perform and disclose the results of Benchmarks of your products or services, irrespective of any restrictions on Benchmarks in the terms governing your products or services.

Notwithstanding anything to the contrary in the Agreement, in the event of any conflict between the Agreement and this Acceptable Use Policy, this Acceptable Use Policy shall govern. This Acceptable Use Policy may be updated by Anyscale from time to time upon reasonable notice (which may be provided through the Service or by posting an updated version of this Acceptable Use Policy). Any violation of this Acceptable Use Policy may result in the suspension or termination of your access to and use of the Anyscale Service.

Inactive Monthly Pay-as-you-go Accounts:

If an account for which Anyscale is providing Pay-as-you-go Services is found to be inactive, the account may be suspended or terminated by Anyscale, and any data relating to such account that is stored within the Platform Services or other Anyscale systems may be deleted. Anyscale will provide at least 30 days’ notice (in accordance with the Agreement) prior to permanently deleting your account, unless we deem it reasonably necessary to suspend or terminate your account without notice. For the avoidance of doubt, if we determine that the email associated with your account is invalid (e.g., because it bounces upon our notification of inactivity), we may terminate your account without further notice.

As an example, an account may be considered inactive if:

  • No Authorized User has logged into the account or incurred any usage charges for at least three months;

  • No Cloud, Environment or Cluster was ever created within the account and at least three months has passed since the account was established; or

  • If your account is set up to be paid by credit card, you (i) did not provide a valid credit card number or (ii) you failed to update an expired or invalid credit card number in a reasonable time period, provided that for the avoidance of doubt this provision does not limit Anyscale’s right to terminate your account for non-payment relating to actual usage.

Last updated May 1, 2024